-Due to the perishables products we use the services of DHL express. The delivery time is within 24-72h, depending on your location. (Check out the Shipping and Delivery page for more information.)
-Our shipping rate is a flat rate of 40$.
-The cistomer can contact Bultruffe on this email address: firstname.lastname@example.org if there are any problems with the order.
-If the customer is not satisfied with the order he have the right to return the order within 2 days from the delivery. (The truffles are perishable product.)
-The customer has to use DHL Express to return the order, as the delivery taxes are hold by the client.
-The order must be return in the same way as it was delivered.
-In case that the goods nad the package are in perfect condition, Bultruffe will return the payment by the original method.
-If there are any defects on the order, Bultruffe has the right to not return the payment to the client.
-The original packaging must be used to protect the product so that it arrives in perfect condition, and applying seals and adhesive tapes directly to the product is prohibited.
1 avenue Augustin Dumont, 92240 Malakoff, France