Packaging, shipping and delivery of fresh truffles (perishable products)

• The packaging of fresh truffles is very precise. We use special boxes and coolers, with different weight and sizes, depending on the quantity of the order.
• For shipping our fresh truffles we use the services of DHL Express.
• For European countries the delivery time is 24-48h.
• For USA the delivery time is 24-72h depending on the postal code.
• For the rest of the World the delivery time is 48-72h.
• We send the packages from Monday until Thursday for European countries and from Monday until Wednesday for the rest of the World, except for holidays. 
• You will receive your DHL tracking number to track online your order. 

Packaging, shipping and delivery of truffles products and dried truffles (long lasting products)

• We pack our truffle products and dried truffles very carefully so everything stays in a place and there is a minimum chance of breakage and spillage.
• We use the services of standard postal couriers for shipping truffle products and dried truffles.
• For European countries the delivery time for standard shipping is 3-5 working days.
• For USA the delivery time is 5-7 working days.
• For the rest of the World the delivery time is 8-12 working days.
• We send the packages from Monday to Friday, except for public holidays.

DHL and Bultruffe are not responsible for delaying deliveries due to FDA and CBP inspections.